Privacy Policy
Introduction
Kia ora! Welcome to the Privacy Policy for Digital Dorks Limited (“we,” “our,” or “us”). Protecting your privacy is one of our top priorities. This policy outlines how we collect, use, and protect your personal information when you interact with our website or services.
By accessing or using our services, you agree to the practices described in this Privacy Policy. If you have any questions or concerns, feel free to contact us at hello@digitaldorks.co.nz or +64 274 817 556.
1. Collection of Personal Information
We collect personal information to provide you with top-notch digital marketing services. This includes:
- Your name, email address, phone number, and postal address.
- Information about your business, website, and marketing needs.
- Payment details for subscription plans (processed securely).
- Your interactions with our website, including cookies and other tracking technologies.
We may also collect non-personal data, such as traffic statistics and user behavior, to improve our website and services.
How We Collect Information
- Directly from you via forms, calls, emails, or meetings.
- Through our website using cookies or analytics tools.
- Via social media platforms or referrals.
You can choose to remain anonymous for certain interactions, but this may limit the services we can provide.
2. Use of Personal Information
We use your personal information to:
- Deliver our services, including Google Ads management and SEO strategies.
- Improve our website, products, and customer experience.
- Respond to your inquiries and provide support.
- Send promotional offers or updates (you can opt out anytime).
- Comply with legal obligations or protect our rights.
3. Disclosure of Personal Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties, such as:
- IT and web hosting providers.
- Payment processors and financial institutions.
- Marketing and analytics service providers.
In the event of a business sale or merger, personal information may be transferred to the new entity, subject to confidentiality obligations.
Overseas Disclosure
We may store or process your data with secure providers based overseas. Rest assured, we take every step to ensure your data is handled in line with New Zealand’s privacy standards.
4. Security of Your Information
Your personal information is stored securely, both electronically and in hard copy. We use industry-standard measures like data encryption, firewalls, and access controls to protect your information. However, as no internet transmission is completely secure, any data shared online is at your own risk.
5. Cookies and Tracking Technologies
Cookies are small text files stored on your device to enhance your browsing experience. They help us analyze website traffic and user preferences.
You can disable cookies in your browser settings, but this may impact your website experience.
6. Accessing and Correcting Your Information
You have the right to access and correct the personal information we hold about you. To make a request, contact us at hello@digitaldorks.co.nz. We’ll respond within 30 days.
7. Direct Marketing
We may send you marketing communications about our services, offers, and updates. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.
8. Complaints and Contact
If you have concerns about your privacy or how we handle your data, please reach out to us:
- Email: hello@digitaldorks.co.nz
- Phone: +64 274 817 556
- Address: 377 New North Road, Kingsland, Auckland 1021, New Zealand
We are committed to resolving your concerns promptly. If you’re not satisfied with our response, you can contact the New Zealand Privacy Commissioner at https://www.privacy.org.nz/.
Last Updated: [16/12/2024]
